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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Damian Noecker

Damian Noecker

August 19, 2025

5  out of  5
rating by Damian Noecker
"Nothing but positive experiences! I always feel welcome here, and Kelly always does a great job answering and explaining any questions I have!"
We responded:
"Thank you for taking time to complete the Google Review. We appreciate your Auto, Homeowners and Life Business here at the Myerstown office. We are always happy to answer any questions you may have. Have a great day!"
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Kyle Ziegler

August 14, 2025

5  out of  5
rating by Kyle Ziegler
"Nothing but great things to say about Kelly and her team. They're always super friendly, eager to answer any questions you have about your policies, knowledgeable to recommend meaningful products to you, and never push anything on you that you don't want or need."
We responded:
"Thank you for the kind works Kyle. We appreciate your Auto & Homeowners business in the Myerstown office and look forward to working with you... "
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Ashley Smith

August 5, 2025

5  out of  5
rating by Ashley Smith
"Kelly Parks has been my agent since I could drive, she is wonderful and always there to help."
We responded:
"Thank you so much Ashley... I appreciate your Auto business in the Myerstown Office. Have a great day!"
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Julie Rumbold

July 28, 2025

5  out of  5
rating by Julie Rumbold
"Kelly Parks State Farm office, staff and services are excellent!"
We responded:
"Thank you for the Google Review. We appreciate your Auto & Homeowners Insurance with our office. We look forward to working with you in the future. Have a great day!"
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Jody Schoffstall

July 23, 2025

5  out of  5
rating by Jody Schoffstall
"great agent, friendly staff"
We responded:
"Thank you for the five - star review! "
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Ryan Michael

July 22, 2025

5  out of  5
rating by Ryan Michael
"Amazing customer service, super responsive and pleasant to deal with."
We responded:
"Ryan, thank you so much for the 5 star review. We will share this with AJ to let him know to keep up the amazing work!"
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Anita Sunday

July 21, 2025

5  out of  5
rating by Anita Sunday
"Worked with Cathy over the phone and she was very helpful and professional during a stressful situation that needed a quick turnaround. Thank you very much!"
We responded:
"Thank you so much for the kind words about Cathy. I'm glad she was able to take care of you under a stressful situation. We appreciate your business here at the Myerstown Office - Have a great day!"
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Clint Krow

July 7, 2025

5  out of  5
rating by Clint Krow
"Rachel was very helpful. She answered all my questions, made adjustments to my policy, and secured me the best rate available."
We responded:
"Thank you for leaving a Google Review. I'm happy that Rachel was able to answer all your questions and assist you. We appreciate your business Clint. Have a great day!"
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Thomas Smith

May 30, 2025

5  out of  5
rating by Thomas Smith
"I have been with Kelly Parks State Farm since 2003/04. I have all my insurance needs bundled together there. i have also received financial advice from a financial person associated with Kelly Parks State Farm. I could not see anyone else being trusted with my insurance needs. They treat me right. I consider them my friends. I recommend them to anyone who needs insurance or is looking switch from their present insurance provider."
We responded:
"Thank you so much for the kind words ... We appreciate your business and the trust you have with the Myerstown office and look forward to working with you. "
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Amber Caddle

April 28, 2025

5  out of  5
rating by Amber Caddle
"I have been a loyal customer of Kelly Parks at State Farm Insurance for many years, and I cannot say enough about how amazing she and her team are. Kelly is always professional, caring, and truly goes above and beyond to make sure her customers are taken care of. I have always felt valued and supported, and I can confidently say I will continue to be a proud customer for many more years to come. I also want to give a huge thank you to Kelly and her team for their generous donation to the Bethel PTO. Your support means so much to our community and shows just how committed you are to making a difference beyond insurance. Thank you again for everything you do!"
We responded:
"Thank you for taking time to leave a Google Review. We appreciate the kind words for me and for my staff. Thank you for your business and we look forward to working with you in the future - Have a great day!!!"
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Trenton Petre

February 5, 2025

5  out of  5
rating by Trenton Petre
"Great customer service."
We responded:
"Thank you for taking the time out of your day to leave us a five-star review. You are valued as a customer of ours. Thank you Trenton! "
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Sheena

November 27, 2024

5  out of  5
rating by Sheena
"Best State Farm agent around! Always friendly and super helpful."
We responded:
"Hi Sheena - Thank you for taking time out of your day to leave us a review. We will continue to keep up the great service! "
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Brad Smith

November 18, 2024

5  out of  5
rating by Brad Smith
"Wonderful group to work with, kind and courteous and will go out of the way to help out. Much appreciated Kelly Parks. Customer for life!"
We responded:
"Thank you for the kind words Brad. We appreciate your Auto business here at the Myerstown Office. Happy Thanksgiving to you and yours."
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Matthew Pavlichko

October 14, 2024

5  out of  5
rating by Matthew Pavlichko
"Been with Kelly Parks and her team for many years. Always professional and care about me as a customer first."
We responded:
"Thank you for the kind words... We appreciate your business here in the Myerstown Office and look forward to working with you in the future."
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Jesse Lehman

May 29, 2024

5  out of  5
rating by Jesse Lehman
"The staff here are very professional and friendly. I would highly recommend them!!"
We responded:
"Thank you for taking time to leave us a Google Review. We appreciate your business."
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Joseph Noll

May 23, 2024

5  out of  5
rating by Joseph Noll
"Kelly Parks office has always done a superior job. Her office has gone out of their way to help me in everything I needed regarding my insurance. Thanks to everyone at Kelly Parks."
We responded:
"Thank you for taking time to leave the office a review. We appreciate your business and we look forward to working with you... Have a great day!"
Profile photo of David Frederick

David Frederick

May 13, 2024

5  out of  5
rating by David Frederick
"Great rates for full coverage an If I ever had a question about something I would just call an they would willing to take time to explain to where I can understand"
We responded:
"Thank you for leaving a review. We are always happy to review your coverages with you. We appreciate your business and look forward to working with you."
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Cindy Gavrish

May 13, 2024

5  out of  5
rating by Cindy Gavrish
"Everyone in this office is so helpful. They get back to you when they say they will, and they’re always looking out for their clients. They tell you like it is based on insurance rates and help get the best deal and coverage for your needs. Mitch, Kelly, Bill, and Lori just to name a few have all been great to work with."
We responded:
"Thank you so much for leaving the office a review. We truly appreciate your Auto, Homeowners & Life Insurance business and look forward to working with you."
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william woolever

May 8, 2024

5  out of  5
rating by william woolever
"Great service! Great people! Great prices!!! Bill"
We responded:
"Thank you for the Google Review Bill. We appreciate your business."
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Colleen Krause

May 8, 2024

5  out of  5
rating by Colleen Krause
"We have gone to State Farm for all our insurances for a very long time. No matter what the question is they always try to help and find out the answers. When we call it stop in the office everyone is so nice, polite, and helpful thanks Kelly and your wonderful staff"
We responded:
"Hi Colleen! We appreciate the kind words. Thank you for taking the time out of your day to leave us a review. We will continue providing you great service! "
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Linda Miller

May 2, 2024

5  out of  5
rating by Linda Miller
"Everyone has always been helpful. Whether it is a question or a problem. They are there with either answers or to help find a solution."
We responded:
"Thank you so much for leaving a Google Review. We appreciate your business."
Profile photo of Elaine Lengel

Elaine Lengel

April 18, 2024

5  out of  5
rating by Elaine Lengel
"We have been with Kelly Parks and Bill since they took over the office in Myerstown from Harry Grant and his dear wife. We have had nothing but positive guidance and leadership in the insurance field. We trust them to do everything that we need. What a relief to have their guidance. The staff have also been extremely helpful every time we have called. Sincerely, Rev. Johnnie and Elaine Lengel"
We responded:
"Thank you so much for taking time and for the kind words. We appreciate your business and look forward to working with you in the future. "
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Rene Ruiz

April 12, 2024

1  out of  5
rating by Rene Ruiz
"This place is the absolute worst place you can get your insurance from. THE WORST. Misinformation, stealing your money, raising rates, terrible customer experience. They are also racist as hell. If your anything but white DO NOT go to this place, they’ll treat you like your trash. They said they “don’t work for State Farm, they own their own business” straight out of Kelly parks mouth, not a word exaggerated. Will never go to them again. Unprofessional, disgusting way to treat people. I had requested to cancel then lifted request and lady said it was too late. I’ll be escalating this issue to the national supervisor shortly."
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Bradly

June 24, 2023

1  out of  5
rating by Bradly
"They report you after one missed payment. Terrible service!"
We responded:
"Hi Bradly, We do send reminders about late payments as we do not want anyone to be without coverage. "
Profile photo of Hina Gea

Hina Gea

June 5, 2023

5  out of  5
rating by Hina Gea
"They were very helpful when I forgot to get insurance before titling a new motorcycle. Kelly hopped on the call when other agents were busy and got me setup very quickly."
We responded:
"Hi Hina - Thank you for the kind words. We will continue to provide fast and easy service. "